FAQ

Can all companies use the CSOB SK Trade Resources website?

Yes, all Slovak and foreign companies can use the website.

Why should I use my personal page? Is it possible to change or modify a profile?

Your personal page allows you to choose your preferences, modify your personal information, and access your inbox. From there, you can access the main page (after logging in the upper-right hand corner). You can also easily change or modify your profile.

Why must companies log in in order to access the website's services?

We ask companies to be identified with a certain account in order to properly manage its information and eliminate inappropriate usage of the website.

If there is a problem, who can I contact?

If you encounter a problem with website access, available content, or more, you can send us your feedback, questions, and suggestions via the contact form. We will get back to you shortly.

How can I provide feedback or inform you of my expectations, needs, etc.?

It's simple. Thanks to our contact form, you can easily ask your questions. A reply will be sent to you as quickly as possible.

How can I access a country's trade statistics?

After your account registration, you can find foreign trade statistics in the import/export flows section under "Explore new markets".

I am not a small and medium-sized enterprise (SME). Can I still use the website?

Yes, you can still use the website part "CSOB SK Trade Resources".

What kind of information does CSOB SK Trade Resources offer?

CSOB SK Trade Resources provides information on international trade and specialty services to help assist you in your global operations

What are the advantages of a subscription to CSOB SK Trade?

CSOB SK Trade offers a wide range of services and information on international trade. Registration is free for CSOB SK client companies.

The website is key to finding simple and effective solutions to help expand your business overseas.

How can I obtain a password?

The password is given either by the website administrator or directly by the registration form.

This allows you to access CSOB SK Trade's website. You can access your messages, browse, and gain free entry to the modules and services available to you.

What does CSOB SK Trade port aim to accomplish?

CSOB SK Trade supports companies in their overseas expansion efforts or the strengthening of their foreign trade activities. The website provides information and a wide range of services and solutions to help companies develop on a global level.

I forgot my password. How can I recover it?

Simply click on "forgot your password?" and enter the e-mail address used during your account registration. You will automatically receive an e-mail with your username and password.

What is the objective CSOB SK Trade Resources?

CSOB SK Trade Resources provides information on international markets for import and export companies as well as a Trade Club to find potential counterparts for your business.

What is my business card?

The first step to successfully engaging in the Club is to create and complete your business card.

Providing all required information allow your chances to find relevant counterparts and engage in opportunities. Ensure that you provide a link to your companies' website, include your logo and that you provide a concise description of your activities and business interests. Include all relevant product codes which describe the best possible way the products you wish to buy or sell.

You can see on your profile the percentage of completion your business card has reached.

What are Business opportunities?

You will receive regularly business opportunities suggested by our Community Manager. Choose to engage or discard them if they are not interesting for you. You can also add them to your contact book.

You also have the option to ask our Community Manager for specific and customized Matchmaking.